Shipping & Delivery
Shipping & Delivery
At dresseswind.com, we strive to ensure that your shopping experience is seamless and that your order arrives promptly. Below are our shipping and delivery policies to help you understand our processes and what to expect.
Shipping Information
Processing Time:
Orders are typically processed within 1-3 business days.
Orders placed on weekends and holidays will be processed on the next business day.
Shipping Methods & Delivery Times:
Standard Shipping: 5-7 business days
Express Shipping: 2-4 business days
Overnight Shipping: 1-2 business days
Shipping Rates:
Standard Shipping: $5.99 or free for orders over $50
Express Shipping: $15.99
Overnight Shipping: $29.99
International Shipping:
We currently ship to selected international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
Delivery
Delivery Timeframe:
Delivery times are estimated and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control.
Delivery Issues:
If your order has not arrived within the estimated delivery time, please check the tracking information provided. If there are any issues, contact our customer service team at [email protected] for assistance.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have made an error in your shipping address, please contact us immediately at [email protected]. We will do our best to assist you, but we cannot guarantee that changes can be made once the order has been processed.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may be applied once the shipment reaches your country. These charges are the responsibility of the recipient. dresseswind.com has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for more information.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
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